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Corona Virus Policy

Valuations

If possilbe you can upload photos to our online valuation request tool for valuations.

If you would rather attend in person then please phone us to book an appointment on 01403 255699. Valuations will be carried out either in the car park or on a distanced table at each end of the main auction galleries area. Waiting customers will be called from the car park.

During home/probate valuations we would ask that only one member of the household to be present in the house during the appointment. Naturally 2 metre distancing will be expected and please make the valuer aware of any areas in the household where this distance may be compromised.

Auctions

Antique auctions will now be hosted on Wednesdays and Thursdays.

During view days we are limited to 15 persons within the viewing area at any one time. We will be using a basic 1 hour booking system through our website. Although customers are welcome to arrive without appointment we cannot guarantee they will be allowed in the building due to capacity.

Only 4 people may view at the counter area at any one time with one customer allowed per counter. There will be a 2 meter boundary infront each counter and we will expect customers to stand behind this line whilst a member of staff retrieves antiques for them. If you wish to view the counter area indicate this when booking your appointment.

Customer information

One customer is permitted in reception at any one time.

Customers will be expected to sanitize their hands on entry and respect a two metre distance of other customers

All visits to the auction rooms must be made by prior appointment, for view/auction days please use our booking system, for all other appointmetns call us on 01403 255699 or email us

Any customers showing visible symptoms similar to those of COVID-19 will be asked to leave.